What is the minimum stay?
+
Our minimum stay is 30 days. There is no maximum — many clients stay for 6–12 months or longer. Month-to-month extensions are available with 30 days' notice.
What's included in the monthly rate?
+
Everything. Electricity, water, high-speed internet, professional cleaning, fresh linens, and access to all building amenities. No add-on fees, no utility bills — one monthly invoice.
Do I need Canadian credit history?
+
No. We do not require Canadian credit history for our Mississauga properties. This makes us a popular choice for new-to-Canada arrivals and international professionals on assignment.
How quickly can my team move in?
+
Most bookings are set up within 48 hours of confirmation. For urgent placements, we aim for 24 hours. Call us directly at 1-866-343-0689 for time-sensitive requests.
Can I book multiple units across different cities?
+
Yes. We manage placements across all five cities through a single account with consolidated monthly invoicing. One account manager coordinates everything.
What payment methods do you accept?
+
We accept corporate invoice (net terms available for established accounts), credit card, and bank transfer via Stripe. All transactions are processed securely.
What if we need to extend or shorten our stay?
+
Extensions can be requested at any time with 30 days' notice. Early departures also require 30 days' notice. We work with corporate clients to accommodate project timeline changes wherever possible.
Are pet-friendly units available?
+
Yes, in select properties across our cities. Specify in your inquiry and we will include pet-friendly options. A refundable pet deposit may apply.
Do you provide compliance documentation for corporate travel policies?
+
Yes. We provide full invoicing, property safety certifications, CHPAA and CCRA membership documentation, and any compliance paperwork required by your corporate travel or HR policy.